Frequently Asked Questions (FAQ)
HOW DO I PLACE AN ORDER?
Ordering is easy! Simply add your items to your cart, review your order, and proceed to checkout. You can also message us directly on Instagram at @helloeggrolls for assistance.
HOW BIG ARE YOUR EGG ROLLS?
Our egg rolls are generously sized!
- Jumbo Southwestern & Jumbo Avocado Egg Rolls: True to their name, they’re jumbo-sized and packed with flavor.
- Asian Beef & Veggie Rolls: Larger than your traditional egg rolls, with a perfect balance of beef and veggies.
- Meat Lovers Egg Rolls: Loaded with more meat than you’ve ever seen in an egg roll!
WHEN SHOULD I PLACE MY ORDER?
We recommend placing your order at least one day in advance of your desired pickup or delivery date.
- Same-day orders: Accepted if placed 4 hours before your desired pickup time, subject to availability.
- To check availability, message us on Instagram or through our Hello Messenger below.
Note: Everything is made fresh, and we fry your order just before pickup or delivery to ensure maximum freshness and flavor. Please be available at the agreed-upon time for your order.
DO YOU OFFER DELIVERY?
Yes, we deliver within Fresno city limits!
- Orders $100+: Free delivery.
- Orders under $100: $15 delivery fee applies.
WHERE IS CURBSIDE PICKUP LOCATED?
Our curbside pickup is conveniently located near Shields & Maroa in Fresno, CA.
Note: As we are a home-based business, our exact address will be provided once your order is confirmed.
HOW CAN I CONTACT YOU?
We’re happy to assist you! You can reach us via:
Pro tip: If you email us and don’t see a reply, check your spam folder. We respond promptly!
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept the following payment methods:
- CashApp
- Apple Pay
- Debit/Credit Cards
Important: If your payment method redirects you off our site, please return to complete your order on our website.